Shipping policy
Processing time
Orders process in 2–5 business days.
Shipping time
Free worldwide shipping typically takes 7–12 business days after processing. Times are estimates and delays may occur.
Tracking
Tracking follows shipment.
Address and order changes
Please provide an accurate address. Email us before your order is fulfilled if you need a change or a cancellation.
Lost or delivered packages
Contact us about packages lost in transit. Delivered packages are not guaranteed a refund or replacement.
Import charges
Customers pay any import charges.
Contact
Questions? Email puppackstore@outlook.com.