Privacy policy

Who we are

PupPack is an online store. This policy explains how we handle your personal information when you visit or buy from our website.

Information we collect

When you place an order we collect your name, email address, shipping address and order details. Payments are handled by our payment processor, and we do not store your full card number. We may also collect technical information such as your device, browser and pages visited.

How we use it

We use your information to process and ship your order, send order updates, answer your questions, prevent fraud and improve our website.

Who we share it with

We share information only with the services that help us run the store, such as our ecommerce platform, payment processors and shipping carriers, and where the law requires it. We do not sell your personal information.

Cookies

We use cookies and similar tools to keep your cart working, understand how the site is used and measure our advertising. You can change your cookie settings in your browser.